In court
A potential client calls while you’re in a hearing.
Service24/7 AI answering + real human follow-up
We Answer Your Calls. We Handle Follow-Ups.
Our AI answers calls 24/7. A real person calls potential clients back, and your firm gets the details.
- AI answers 24/7
- Real people call back
- Lead updates by email
New inquiryJordan needs a lawyer.
Jordan is calling
“Hi! I need a lawyer.”
Sound familiar?
You’re handling cases.
Who’s handling the calls?
Potential clients don’t always call at a good time. And answering the phone is only the beginning. Someone still has to collect the details and follow up.
After hours
Someone needs a lawyer, but your office is closed.
Too much to do
Your assistant takes a message. The callback gets delayed.
You handle your cases.
We’ll handle the first call and follow-up.
See it in action
From the first ring
to the next step.
See what happens when someone calls your firm while your team is busy.
Interactive example using fictional information. No real call or email is sent.
Easy setup
Tell us about your firm.
We’ll take it from there.
-
Step 1
Tell us how your firm works.
Answer a few questions about your practice, call hours, and what to ask callers. You approve the questions and instructions.
-
Step 2
Add your new phone number.
We give you a dedicated number. Put it on your website or ads, or forward calls from your current number.
-
Step 3
Start getting organized inquiries.
We answer calls and handle the callbacks. Your team gets the details by email.
What’s included
More than an answering service.
We don’t just take messages. We help make sure someone follows up.
-
24/7
AI answers
New callers reach our AI receptionist, even when your office is closed.
-
Business hours
A real person calls back
Our assistant follows up and helps arrange the next step.
-
By email
Your firm gets the details
See who called, why, and what happened next.
Follow-ups stay organized. We keep track of open callbacks and tries, using your firm’s rules.
Your firm stays in charge of who becomes a client and what legal advice is given.
No new software required
Get the information.
Keep the tools you already use.
Every firm gets two emails: the new inquiry right away, then an update after we call back.
No new software needed. Works with the email your team already uses.
A few things you may be wondering.
Is this an AI receptionist or a real person?
Both. AI answers incoming calls 24/7 and collects basic information. A real assistant follows up during business hours.
When will someone call the potential client back?
We aim to call back during the same business day for calls received within our agreed coverage hours. After-hours calls are followed up on the next business day. We’ll confirm your firm’s callback schedule during setup.
Do I need to change my current phone number?
No. We provide a dedicated number you can put on your website or advertising. You may also be able to forward calls from your existing number.
Will I get an email after someone calls?
Yes. We send the first intake details to your firm and send an update after the human follow-up.
Can your assistants schedule consultations?
They can help arrange consultations using your firm’s approved scheduling process. Your firm controls availability and final acceptance.
What happens with urgent calls?
We follow your approved instructions and alert your chosen contact when a call meets your urgent rules. We don’t provide emergency legal help.
Do I need to use Trovve?
No. The service works on its own. If you already use Trovve, we can set up supported email-to-lead automation.
Can the AI give legal advice?
No. It gathers basic information and passes the inquiry along. Your attorneys make legal decisions, handle conflict checks, and give legal advice.
How much does it cost?
We prepare a plan based on how many calls you get and how much follow-up you need. Contact us to talk about the right level of service.
Spend more time on cases.
Less time chasing calls.
Tell us about your firm. We’ll help you set up a better way to answer calls and follow up with potential clients.
Get My Intake PlanNo commitment. We’ll review your needs first.
This opens your email app. You can also write to help@trovve.com.
Need a website too? See our Law Firm Website Design service.